Responsible Gaming

Our Commitment to Responsible Gaming

At bos67, we believe that online gaming should be an enjoyable and entertaining experience, never a source of financial hardship or personal distress. We are deeply committed to promoting responsible gaming practices and providing our members with the tools, resources, and support they need to maintain healthy gaming habits.

Gambling is a form of entertainment that involves risk. While most people gamble recreationally without problems, for some individuals, gambling can become compulsive and lead to negative consequences affecting their finances, relationships, mental health, and overall quality of life. Recognizing the signs of problem gambling early and taking proactive steps to address it is crucial.

Our responsible gaming program is built on four core principles: prevention through education, early intervention through monitoring tools, support through accessible resources, and protection through strict age verification and self-exclusion mechanisms. We continuously invest in improving our responsible gaming features and training our staff to recognize and assist users who may be developing gambling problems.

Recognizing Problem Gambling

Problem gambling, also known as gambling addiction or compulsive gambling, is characterized by an inability to control gambling behavior despite negative consequences. It affects people of all ages, income levels, and backgrounds across Indonesia, from Jakarta to Bali, Surabaya to Medan.

Warning Signs of Problem Gambling

Ask yourself these questions honestly. If you answer "yes" to several of them, you may be developing a gambling problem:

• Do you spend more time or money gambling than you can afford or intended?
• Have you borrowed money, sold possessions, or neglected bills to fund your gambling?
• Do you feel restless, irritable, or anxious when trying to cut down or stop gambling?
• Have you repeatedly tried to reduce or stop gambling but been unsuccessful?
• Do you gamble to escape problems, relieve feelings of helplessness, guilt, anxiety, or depression?
• After losing money, do you often return another day to chase your losses?
• Have you lied to family members, friends, or your employer about the extent of your gambling?
• Has gambling jeopardized or caused the loss of a significant relationship, job, educational opportunity, or career?
• Do you rely on others to provide money to relieve desperate financial situations caused by gambling?
• Do you feel a need to bet with increasing amounts of money to achieve the same excitement?
• Have you committed illegal acts such as forgery, fraud, theft, or embezzlement to finance gambling?

Responsible Gaming Tools at bos67

We provide a comprehensive suite of tools to help you maintain control over your gaming activities. All tools are accessible through your account settings and take effect immediately upon activation.

Deposit Limits

Set maximum amounts you can deposit into your account over specified time periods:

• Daily Limit: Maximum deposit amount allowed in any 24-hour period.
• Weekly Limit: Maximum deposit amount allowed in any 7-day rolling period.
• Monthly Limit: Maximum deposit amount allowed in any 30-day rolling period.

Once set, deposit limits cannot be increased immediately. Increases require a 24-hour cooling-off period to take effect, while decreases take effect instantly. This prevents impulsive decisions during emotional moments.

Loss Limits

Control the maximum amount you can lose (deposits minus withdrawals) over specific time periods. Loss limits work similarly to deposit limits and help ensure you never gamble more than you can afford to lose. When your loss limit is reached, you will be unable to place further bets until the limit period resets.

Wager Limits

Set maximum amounts you can wager across all games and sports betting markets. This is particularly useful for controlling spending on high-variance games or preventing large single bets during emotional highs or lows.

Session Time Limits

Receive notifications when you've been logged into the Platform for a predetermined length of time. Options include 30 minutes, 1 hour, 2 hours, 4 hours, or custom durations. When the time limit is reached, you'll receive a reality check notification showing your current session statistics (time played, amounts wagered, net win/loss). You can choose to continue playing or log out.

Reality Check Reminders

Periodic pop-up notifications that display how long you've been playing and your current session results. These gentle reminders help you stay aware of time passing and money spent, combating the immersive nature of online gaming that can cause you to lose track of time.

Account Cool-Off Period (Time-Out)

Temporarily suspend your account for a set period to take a break from gambling:

• 24-Hour Cool-Off: Quick break to regain perspective.
• 1-Week Break: Step away for a full week.
• 1-Month Break: Extended break to evaluate your relationship with gambling.
• Custom Duration: Choose any period up to 6 months.

During a cool-off period, you cannot log in, deposit funds, or place bets. The time-out cannot be reversed once activated—you must wait for the full period to expire. Marketing communications are paused during this time.

Self-Exclusion

Our most comprehensive protection tool allows you to completely exclude yourself from bos67 for an extended period:

• 6-Month Self-Exclusion: Minimum recommended period for effective treatment.
• 1-Year Self-Exclusion: Extended period for serious gambling problems.
• 5-Year Self-Exclusion: Long-term protection for chronic gambling addiction.
• Permanent Self-Exclusion: Irreversible lifetime ban from the Platform.

During self-exclusion, your account is completely locked. You cannot log in, deposit, withdraw, or place bets. Any promotional communications are stopped. At the end of a timed self-exclusion period, your account does NOT automatically reopen—you must contact customer support and may be required to undergo a reassessment before reactivation. We may refuse to reopen your account if we believe you still have gambling problems.

Important: Self-exclusion on bos67 only applies to our platform. If you have a serious gambling problem, we strongly recommend self-excluding from all gambling websites you use and contacting professional support organizations.

Tips for Responsible Gambling

Follow these guidelines to keep gambling fun and prevent it from becoming a problem:

Before You Start

• Set a Budget: Decide how much money you can afford to lose before you start. Only gamble with disposable income—never with money needed for rent, bills, food, or other essentials.
• Set Time Limits: Determine how long you'll play and stick to it. Use our session time limit tools to help enforce your decision.
• Understand the Games: Learn the rules, odds, and house edge before playing. Never gamble on games you don't understand.
• Stay Sober: Avoid gambling while under the influence of alcohol or drugs, which impair judgment and increase impulsive behavior.

While You Play

• Never Chase Losses: Losing is part of gambling. Accept losses and walk away rather than trying to win back what you've lost—this is the most common path to problem gambling.
• Take Regular Breaks: Step away from the screen every hour. Use break time to assess your spending and emotional state.
• Don't Gamble to Escape: If you're gambling to forget problems, cope with stress, or deal with depression, stop immediately and seek help.
• Keep Perspective: Remember that all casino games and betting markets have a house edge. Over time, the house always wins mathematically.

Financial Management

• Never Borrow to Gamble: Don't take loans, use credit cards, or borrow from family and friends to fund gambling. This is a major warning sign of problem gambling.
• Track Your Spending: Keep records of deposits, withdrawals, and net losses. bos67 provides transaction history in your account for easy tracking.
• Withdraw Winnings: When you win, withdraw at least a portion rather than wagering it all back. This ensures you actually benefit from your wins.
• Separate Accounts: Use a dedicated bank account or e-wallet for gambling that's separate from your everyday finances. This creates a clear boundary.

Protecting Minors

bos67 strictly prohibits gambling by anyone under 21 years of age. We implement robust age verification measures during account registration and may request additional proof of age at any time. Accounts found to be held by minors will be immediately closed, and all funds forfeited.

For Parents and Guardians

If you have children or young adults in your household who use the internet, we recommend:

• Installing parental control software to block access to gambling websites.
• Monitoring internet activity and discussing online safety, including the risks of underage gambling.
• Keeping credit cards, bank account details, and e-wallet credentials secure and inaccessible to minors.
• Setting strong passwords on your bos67 account and always logging out when finished.

If you discover that a minor has accessed your account or created their own account on bos67, contact us immediately at [email protected] so we can take appropriate action.